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Jeffrey C. Harper
3121 Valley Ave
Lansing, MI 43721
cell 313-469-0056
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Platforms
IBM 3090, IBM 4300 series, IBM PC
Operating Systems/Languages
OS/MVS, VSAM, TSO, COBOL II, CICS, EZTRIEVE PLUS, DB2, IMS, TERADATA
Utilities Xpediter, Data-Xpert, FileAid, IMS-Xpert, SyncSort, MVS Utilities, QueryMan, FTP, NDM, Changeman, Panvalet, SMARTTEST, MQSERIES, SQL, QMF, SPUFI, TSO, exposure(training) in UNIX, HTML, COLD FUSION, JAVA,XML
PC Software Microsoft Windows, Microsoft Office Suite Products (Word, Excel, PowerPoint), Mercury Quality Center
Professional Experience AT&T Senior Test Engineer 12/99 to 06/09
• Tested bimonthly COBOL/JAVA releases using Mercury Quality Center in a mainframe and midrange environments for the AT&T billing system. • Researched testing requirements and created test cases for the QC team. Awarded "Best Test Cases" by team members. • Created mainframe jobs using JCL/PROCS for the QC team. • Logged, monitored and resolved QC defects in Mercury Quality Center. • Assisted other QC team members with testing obstacles by researching software. • Created input data files for batch programs and provided valid accounts for on-line transactions. • Maintained test systems by resolving system abends, interface issues, and daily scheduling conflicts. • Coded COBOL programs for the mainframe SOCET and FACET systems to collect delinquent payments. • Created test systems consisting of COBOL, JCL, DB2, IMS, and on-line transactions.
Ameren UE Programmer Analyst 3/99 to 10/99 • Created COBOL reports for converting the Central Illinois Power customer account system to an Ameren UE billing system.
Sprint Programmer Analyst 5/98 to 3/99 • Debugged COBOL programs and VSAM files in resolving production trouble tickets. By service level agreement, eighty percent of production issues were resolved with 24 hours. United Van Lines Programmer Analyst 7/97 to 5/98 • Performed analysis and provided COBOL coding to convert a Natural/Adabase system to the PMSC vendor package.
Ameren UE Programmer Analyst 12/96 to 7/97 • Interfaced Central Illinois Power parts supply system with Ameren UE system by creating timed CICS transactions that moved VSAM data to a SYBASE database.
Anheuser Busch Programmer Analyst 2/96 to 12/96 • Merged 12 truck delivery systems and 12 warehouse inventory systems into one system using COBOL, VSAM, and a legacy database.
First Data Resources Programmer Analyst 3/95 to 2/96 • Maintained a reporting system (RMS) that distributed credit card financial reports to clients per service level agreements. •Resolved reporting issues and assigned defect to correct source team.
Providian Project Manager 1/90 to 3/95 • Maintained Property and Casualty Insurance system on a mainframe platform using COBOL, VSAM, JCL,CICS, and EZTRIEVE PLUS. • Managed the conversion and shutdown of a nationwide insurance system transferring all responsibilities to St. Louis, saving the company $16 M. •Designed, developed, implemented and maintained on-line and batch insurance policy functionality using COBOL and CICS. • Supervised work of other programmers, set priorities, and scheduled projects.
Education/Training B.S. Computer Science, University of Michigan
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