Sample Restaurant Manager Resume

Jeff Scottfield

4234 EverGreen Ave Raleigh, NC 25831

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EDUCATION

May 2009 EAST CAROLINA UNIVERSITY COLLEGE OF BUSINESS

Bachelor of Science in Business Administration,

Operations and Supply Chain Management

EXPERIENCE

July 2008 AMF BOWLING CENTERS INC, Greenville, NC

to Present General Manager

· Continuously improve operational execution through attention to detail and adherence to the AMF Operating Standards.

· Capitalize business opportunities in the market area by executing Company marketing strategies to drive sales in league, open and managed play bowling.

· Develop and maintain league business through effective relationships with league bowlers/officers, adherence to league formats, and the management of other related administrative duties.

· Analyze financial reports and develops action plans to grow revenue and control expenses in order to exceed annual budgets.

October 2003 PANERA BREAD COMPANY, Raleigh, NC

to September 2007 General Manager

· Maintained Certified Training Location Status

· Achieved double digit comp store sales for 3 years while maintaining controllable cost well below budget

· Implemented strict cost control measures reducing food and labor costs by 2% and 4% respectively

· Maintained a strong community presence through partnership with community and business organizations and with other Panera Cafes in the market.

March 2001 PANERA BREAD COMPANY, Raleigh, NC

to October 2003 Assistant General Manager

· Designed and implemented strict cost control measures and training initiatives increasing productivity and reducing controllable costs by 5%.

· Assisted with the opening of the franchises first Artisan Bakery-Café, first Artisan transition Cafe as well as the Franchises first out of market Bakery-Café

· Team management and development responsibilities including recruiting, hiring, training and scheduling of all staff.  Led and influenced staff through effective motivation and leveraging individual strengths to ensure customer satisfaction and maximum productivity.

February 2000 CHICK-FIL-A, Raleigh, NC

to January 2003 Manager

· Identified operational opportunities and implemented key standard operational procedures to assist with the effective operation of the unit.

· Improved guest satisfaction while increasing crew morale and productivity. Led to sales increase of 6% along with lowering controllable costs.

SKILLS

· Strong people development skills

· Excellent organization, communication, motivation, team building and leadership skills

· Above average analytical and problem solving skills

· Quick learner who enjoys initiatives which emphasize continuous improvement

· Proficient in all Windows operating systems and Microsoft Office software: Word, Excel, PowerPoint, Access

CERTIFICATIONS

Currently studying the modules for the C.P.M. designation and CPSM qualification

AFFILIATIONS

Institute for Supply Management

Supply Knowledge